Need a hand? Most questions are answered below — otherwise just email us.
Email app@algotery.com and we’ll get back to you. Please include your in-app username and your device model so we can help faster.
Standard backgammon against a live opponent. Roll, move your checkers around the board, hit your opponent’s blots, and bear off first to win the game. Matches are played to a target score, and the doubling cube is in play throughout.
On your turn, before you roll, you may offer to double the stakes. Your opponent either takes — the game is now worth double and they own the cube — or drops, ending the game immediately and conceding the current stake. Only the player who owns the cube may offer the next double.
You can spend coins to have the engine pick your play for you. It is the only engine assistance allowed, and your opponent is told in the match feed each time you use it — that disclosure is what keeps it fair. Using an external engine or solver is a Terms violation.
Energy gates matches. It refills over time on its own, and you can also top it up by watching a rewarded ad, claiming the daily bonus, or buying an energy pack in the Shop.
Purchases are verified with Apple or Google before crediting. If a charge went through but the balance didn’t update, fully close and reopen the app to let it re-sync. If it still hasn’t arrived, email us with the date and the store receipt and we’ll sort it out.
Go to Settings → Account → Delete Account in the app. This permanently removes your profile and associated data. You can also email us to request deletion — see Delete your account.
Settings → Language. Backgammon Clash supports English and Turkish.